Lost your keys to your gate lock? Or do you simply need a few extra ones to distribute to new employees?
Whatever the reason, we can help you find the replacement keys you need for our locks. There are a few different processes depending on the type of key you have, so read the below instructions for normal keys, master keys, restricted section (Zone) keys and fire brigade keys.
If you are not sure which kind of key you’ve got, send a picture to email@example.com and we will help guide you.
Please note that we can only supply replacement keys for the locks we sell. We do not offer to cut any other keys.
Before we go into the different types of keys we can supply, let’s cover a few basic terms.
Cylinder: The cylinder is the part of the lock that receives the key, i.e. you insert your key into the cylinder to lock or open the lock.
Key suite: A key suite is a grouping of lock cylinders that can all be opened with the same master key.
Master key: A single key that can open every cylinder in a master key suite. They can either be open section or restricted section.
Blanks: Blank keys are keys that haven’t been cut to any code yet.
Zone keys: Zone is a manufacturer of key cylinders and is commonly used across the country. These keys will have “Zone” written on them.
How to get replacement keys
Send one of the keys back to us and we can cut the number of keys you need at our standard rate OR
You can take the key to any place that cuts keys and they can cut them for you.
- You can send a key to us and we can cut them for you at our standard rate
- You can take the key to any key cutter and they can sort it.
Restricted section keys (Zone keys)
A restricted section key is a key you can’t have cut at your local Timpson. This can either be a key that can only open one lock in the suite or it can be a restricted section master key.
The code or reference for the key
If you have a photo of the key
Number of keys needed
Your invoice address
The delivery address
Fire brigade keys