Meet The Team

Amy Nation

Customer Service

Amy is a recent and valued addition to the customer service team. A master on the telephone and ready to help you with any enquiry you may have or complete your order. When she is not busy on the phone or with online orders and emails she likes singing loudly in the car and walking her dog along the beach.

@: Interact with Amy Nation here.

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Jamie Bradshaw

Customer Success Manager

Jamie is part of our sales and customer service team and manages our sales inbox. He will be the first point of contact in most cases and can help with anything from processing your order to answering your technical questions. Trouble-shooting is his jam!

Jamie likes a good tune and can often be found to hum along when he is not busy answering the phone.

Connect with Jamie on LinkedIn.

@: Interact with Jamie Bradshaw here.

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Gary Ewins

Operations Manager

Gary is the operations manager and is in charge of ensuring production runs smoothly and as efficiently as possible. He has a brilliant team in production and despatch, who are there to make sure our stock levels are up and your orders arrive on time.

Gary is known for his jokes in the office, so ask him for the joke of the day for a laugh!

Connect with Gary on LinkedIn here.

@: Interact with Gary Ewins here.

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Vanessa Daniels

Sales Administrator

Vanessa is part of our sales team and helps our customers find the right products. So, when you email or call us, she will be one of the helpful voices answering all your questions.

She is also our in-house linguist and her Mastermind topic would be country dial codes (you can test her, but she will know almost every country!).

Connect with Vanessa on LinkedIn.

@: Interact with Vanessa Daniels here.

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Ian Hetherington

Engineering Manager

Ian is responsible for our engineering department and for making sure products are manufactured to our quality standards, whilst ensuring that we are constantly improving our production to exceed customer expectations. No matter what you need to know about a product, Ian will know!

His passion for efficiency and systematised work is undoubtedly reflected in his desk, which is clear at least once a year…

Find Ian on LinkedIn

@: Interact with Ian Hetherington here.

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Jacob Napthine

General Manager

Jacob has a high level of interest in all areas of the business, especially finance and R&D, while his in-depth product and industry knowledge remains useful to colleagues and customers alike. In his spare time, and non-spare time, he’s often found perfecting his tea-drinking skills.

Find Jacob on LinkedIn

@: Interact with Jacob Napthine here.

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Simon Napthine

Managing Director

Simon retains strong involvement in the day-to-day overseeing of the company as well as being responsible for its strategic direction.  Simon has designed the bulk of our products, and his engineering background and innovative ideas often provide an irresistible attraction for him in the direction of our R&D workshop.

Find Simon on LinkedIn

@: Interact with Simon Napthine here.

Helen

Helen Hope

Finance Manager

Helen looks after daily accounts related tasks, dealing with the admin of incoming and outgoing payments, while her passion for finance and business gives her a key involvement in tracking the financial stability of the company. She is also into horse-riding and cycling, although unfortunately for her both are banned in the office.

@: Interact with Helen Hope here.

Mark Matthews

Product Development Manager

Mark’s years of experience in engineering and innovative ideas are the at the centre of our key products, while his understanding of computer aided design methods have sped up our R&D processes and created revolutionary new designs. His workbench is often full of his latest part designs and tools, like a kind of engineers wonderland.