Good website, very reasonable prices. Extremely helpful Customer Service staff.
Talked me through my problems, gave very useful specific advice, quoted price, bought and sent out for delivery, all in one day!!
Nothing short of excellent service, well done to all!
I have received the BEST customer service EVER today.
1. My phone calls have all been answered swiftly and professionally and directed to the right person- who again answered swiftly.
2. My questions regarding the fitting of my Gatemaster digital Gate lock answered in a way I could understand, solutions to my problems found and relevant items ordered to resolve the issues.
BRILLIANT CUSTOMER SERVICE
I spoke to Jamie and apologies but I think it was AMY? who answered the phone calls initially.
Please pass on my thanks to them_they are a credit to your company
Speedy response to answering telephone; easily understandable web site for the non-technical; well priced products and top class customer service particularly Louise and Jamie.
Excellent service. It was great to deal with a company that made you feel like they wanted to help you, wanted to give you their time, rather than hiding behind online forms and chatbots. The KitKat on delivery is also a very nice touch.
Never used Signet Locks before, but they had the exact products I was after, very well priced and delivered by lunchtime the next day. Ultimately it was the Kitkat that swayed it!
Excellent customer service, dealt with a query about a latch handle, received in post within two days!! Highly recommend! Helen was super quick to respond.