Robert

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No way to improve on excellence!

Good website, very reasonable prices. Extremely helpful Customer Service staff.
Talked me through my problems, gave very useful specific advice, quoted price, bought and sent out for delivery, all in one day!!
Nothing short of excellent service, well done to all!

Gerry

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Five yellow stars with darker yellow outline standing side by side

Thanks…items have arrived already… pretty impressive as I only ordered them at 4:30 yesterday..!

Debbie

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I have received the BEST customer service EVER today.

1. My phone calls have all been answered swiftly and professionally and directed to the right person- who again answered swiftly.

2. My questions regarding the fitting of my Gatemaster digital Gate lock answered in a way I could understand, solutions to my problems found and relevant items ordered to resolve the issues.

BRILLIANT CUSTOMER SERVICE

I spoke to Jamie and apologies but I think it was AMY? who answered the phone calls initially.

Please pass on my thanks to them_they are a credit to your company

Denis

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Five yellow stars with darker yellow outline standing side by side

Speedy response to answering telephone; easily understandable web site for the non-technical; well priced products and top class customer service particularly Louise and Jamie.

Alastair

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Excellent service. It was great to deal with a company that made you feel like they wanted to help you, wanted to give you their time, rather than hiding behind online forms and chatbots. The KitKat on delivery is also a very nice touch.

Bob

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Five yellow stars with darker yellow outline standing side by side

Fantastic service – Web said out of stock. Spoke to Jamie who said they could do. Ordered at 14.00 and was delivered 9.45 next day!

Callum

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Never used Signet Locks before, but they had the exact products I was after, very well priced and delivered by lunchtime the next day. Ultimately it was the Kitkat that swayed it!

Debbie

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5* awarded to the best customer service I have ever received from Vanessa and Lily. They went above and beyond to help. Highly recommended.

Matt

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Excellent customer service, dealt with a query about a latch handle, received in post within two days!! Highly recommend! Helen was super quick to respond.

Martin

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Very friendly company and excellent service.