Alwyn Jones

Thanks to the Signet team for your help. It’s refreshing to have a business that’s prepared to discuss details in this way, even on a fairly minor project. Much appreciated, thank you!

Robyn Foster, Matrix Hardware

Really Helpful. Only ordered a few bits from them but every time they have been efficient! would definitely recommend!!”

Anonymous online review

“Service is great, happy to take back a lock I bought that was not going to work and I bought a different one to replace”

Mendy Gansburg, Agudas Israel Housing Association

I think we more than ran you through the entire gamut of possible customer service issues and you came through brilliantly every time the whole experience with Signet, beginning in the end of December last year from our first phone call to you when we couldn’t find the delivery, all the way through to a couple of days ago when Jacob guided us over the phone with the necessary final adjustments, has been truly exemplary and we would like to congratulate you on the excellent standard of customer service your company has provided.  We look forward to dealing with you again in the future”

Paul Lloyd, online user

“Fantastic customer service, I called about a lock, sent a picture via email to technical operations, 5 mins later I was informed that the lock I was looking at would be suitable and I purchased it, I am 100% satisfied with the customer service. Can’t wait to get my new lock”